Quest for a new volunteer management system at KC area food bank
Note: This document is an early draft of a business case to upgrade a volunteer management system. It is not intended to be a fully organized statement of requirements, but more of a collection of features and a document for discussion. Overview Harvesters, the Kansas City area food bank, would like to improve the capability of the Volunteer App, the volunteer management system used to schedule, track and recruit volunteers and groups. The Volunteer Services department would also like to improve the efficiency and accuracy of volunteer management by adapting their processes with new features and functions from an updated application. The current, custom Microsoft Access-based system developed a few years ago provides a rich-featured, robust solution to track individuals and groups volunteering at Harvesters. The system tracks all volunteers working in the Volunteer Outreach Center, as well as those donating their time and skills for events and in departments throughout Ha